Privacy Policy
Last updated: October 4, 2026
Aman Care ("we", "us") provides daily AI phone check-ins for seniors, with reports and alerts sent to their families. We are operated as an individual in British Columbia, Canada. If you have any privacy question, contact us at [email protected].
What we collect
- Account information: your name, email address, and phone number when you request early access or sign up.
- Senior's details: their name, phone number, preferred call time, and language — the minimum needed to place the daily call.
- Family contacts: the names and phone numbers you designate to receive reports and alerts.
- Call reports: a short written summary of each daily call ("No alert" or "Alert sent", plus any observation worth flagging), stored so your family dashboard has a history.
What we do with call audio
Each call is processed in real time to produce your family's written report. We do not keep call recordings longer than needed to generate that report, and we never use your family's conversations for any other purpose.
What we never do
- We never sell your personal information — or your senior's — to anyone.
- We never use your calls or data for advertising.
- We never use your family's conversations to train AI models.
- We never share your data with third parties except the service providers below, who process it only to deliver the service.
Service providers
To place calls and send texts we rely on telephony and voice-AI providers (currently Vapi and Telnyx). They process names, phone numbers, and call audio solely to operate the service on our behalf, under their own contractual privacy obligations.
Security
We use reasonable technical and organizational safeguards to protect your information. No system is perfectly secure, and we will notify affected families promptly if a breach occurs.
Retention
We keep your account information and call reports for as long as your account is active, so the service and your dashboard history keep working. If you cancel, you can ask us to delete your data (see below), and we will do so within 30 days except where the law requires us to keep something longer.
Your rights
Under Canadian privacy law (including BC's PIPA and PIPEDA), you may request access to your personal information, ask us to correct it, or ask us to delete it. Email [email protected] and we will respond within 30 days.
Children
Aman Care is arranged by adults for the seniors in their lives. We do not knowingly collect information directly from children.
Changes to this policy
If we change this policy in a way that affects your rights, we will post the new version here with a new "last updated" date and, for material changes, notify you by email before they take effect.
Contact
Privacy questions: [email protected].